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Draft for legal review.

Privacy

What plcment keeps about you, why, and what you can do about it. Plain language on purpose.

1. What we keep

  • Your account: name, email, a scrambled (hashed) password, and which terms you accepted.
  • Artists: your artist profile, songs and links, campaigns, which pages you booked, and the results of each post.
  • Pages: your handle, the numbers and Insights screenshots you send us, your prices, post links and results, how you want to be paid, and whether we have your W-9 on file. We never store your SSN or EIN.
  • Payments: card payments go through Stripe. We never see or store card numbers. We keep what was paid, refunded and paid out, and the reference for each payment.
  • How you found us: the link you first arrived on (for example a campaign tag or the site you came from) and, if you answer it, “How did you hear about plcment?”. A page's referral link is remembered for 90 days.
  • Cookies: one to keep you signed in, and the first-visit source above. No ad trackers.

2. Why

To run campaigns: send offers, check posts, pay pages, refund artists, file required tax forms, keep the marketplace honest (fraud and rule checks), and see which ways of finding us actually work.

3. Who sees what

  • Artists and pages see each other's public profile and post results, never each other's email or phone number.
  • plcment staff see everything needed to run campaigns and support you.
  • Services we use to run plcment: Vercel (hosting), Neon (database), Cloudflare (file storage), Stripe (payments), Resend (email), and Spotify's public data for song stats. They only get what they need to do that job.
  • We don't sell your information.

4. How long

While your account is open. Payment and tax records are kept for as long as tax law requires (usually 7 years), even after an account is deleted.

5. Your choices

  • Turn off email notifications in Settings (artists) or Profile (pages). Your inbox in plcment stays on.
  • Ask to delete your account from the same screen. We finish any open posts, payouts or refunds first.
  • Ask for a copy of your data from your plcment inbox.

See also the artist terms and page terms.